FREQUENTLY ASKED QUESTIONS

 

How long after ordering is an item shipped?

Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse. Please note this can take longer and may take up to 48 hours for shipments to be dispatched. 

 

Will I be charged sales tax on my purchased items?

We are required by law to charge sales tax on any product shipped within California.

 

What are your shipping policies and costs?

Items are shipped from our warehouse in Huntington Beach, CA

DOMESTIC:

UPS GROUND – Delivery Monday through Friday and receive your purchases in 4-6 working days after your order has been accepted.  Cost: FREE

UPS EXPRESS – Delivery Monday through Friday and receive your purchases in 2-3 working days after your order has been accepted.  Cost: $30.00

INTERNATIONAL:

If you are shipping to outside of the United States you will be responsible for any and all local taxes, duties, customs charges or other similar charges (including VAT) associated with your purchase.  By placing your order you are agreeing that you will be responsible for all such amounts, as applicable.   We work closely with our shipping partner to minimize the potential impact of delays on our international customers, however at this time we are unable to offer tracking information for international orders.  

DHL INTERNATIONAL – Delivery Monday through Friday and receive your purchases in 4-12 working days after your order has been accepted.  Cost: $30.00